1. Introduction
Pulse Code Tech Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Information You Provide
- Name and contact information (email, phone number, address)
- Company information
- Project requirements and specifications
- Payment information (processed securely through third-party providers)
- Communications with us
2.2 Information Automatically Collected
- IP address and browser information
- Device and operating system information
- Pages visited and time spent on our website
- Referring website addresses
- Cookie data (see Cookie Policy)
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Communicate with you about projects and services
- Process payments and maintain records
- Send marketing communications (with your consent)
- Comply with legal obligations
- Analyze website usage and improve user experience
4. Legal Basis for Processing
We process your personal data based on:
- Contract: To perform our services and fulfill our contractual obligations
- Legitimate Interests: To improve our services and communicate with you
- Consent: For marketing communications and cookies
- Legal Obligation: To comply with applicable laws and regulations
5. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in our operations
- Professional advisors (lawyers, accountants)
- Government authorities when required by law
- Third parties with your explicit consent
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
7. Data Retention
We retain your personal data for:
- Client data: 7 years after project completion for tax and legal purposes
- Marketing contacts: Until consent is withdrawn
- Website analytics: 26 months
- Job applications: 6 months
8. Your Rights
Under UK GDPR, you have the right to:
- Access: Request copies of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request limited processing of your data
- Portability: Receive your data in a portable format
- Object: Object to certain processing activities
- Withdraw Consent: Where processing is based on consent
9. International Transfers
Your data may be transferred to service providers outside the UK. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal data from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
12. Marketing Communications
You can opt-out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us at info@pulsecode.co.uk
13. Cookies
We use cookies to improve your experience. See our Cookie Policy for details.
14. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or website notice.
15. Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Officer:
Email: info@pulsecode.co.uk
Phone: +44 20 3916 5535
Address: 140 Headley Drive, Ilford, IG2 6QJ
Company Number: 16598257
16. Complaints
If you're not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.